Keepsake Sweatshirts
Return Policy
We want you to be happy with your purchase! Here’s what you need to know. ALL SALES ARE FINAL. All returns are reviewed on an individual basis.
Acceptable Return Conditions:
- The item you received is damaged.
- The item you received does not match your order (including any personalization choices made).
If your item is damaged or has a defect, please provide proper photo documentation within 48 hours of receiving your order.
Return Eligibility:
To be eligible for a return, your item must be:
- In the same condition you received it
- Unworn and unused
- With tags still attached
- In its original packaging
Refunds:
For approved returns, we’ll issue a refund to your original payment method within 10 business days of receiving the returned item.
Contact Us:
For any return-related questions, don’t hesitate to reach out at wanderlustcreations@gmail.com.
Shipping
Shipping Policy:
Orders are not shipped on weekends or holidays.
Processing time is not counted as shipping time. Please allow up to 3 weeks for your custom order.
Wanderlust Creations is not liable/responsible for any personal items sent in for custom order.
Shipping Delays:
Wanderlust Creations is not responsible for shipping delays, such as inclement weather or carrier delays.